{"id":104868,"date":"2026-04-20T13:36:28","date_gmt":"2026-04-20T13:36:28","guid":{"rendered":"https:\/\/newsfortnite.com\/index.php\/2026\/04\/20\/marc-benioff-those-saying-software-is-dead-are-wrong-shares-stories-of-salesforce-ai\/"},"modified":"2026-04-20T13:36:28","modified_gmt":"2026-04-20T13:36:28","slug":"marc-benioff-those-saying-software-is-dead-are-wrong-shares-stories-of-salesforce-ai","status":"publish","type":"post","link":"https:\/\/newsfortnite.com\/index.php\/2026\/04\/20\/marc-benioff-those-saying-software-is-dead-are-wrong-shares-stories-of-salesforce-ai\/","title":{"rendered":"Marc Benioff: Those saying software is dead are wrong, shares \u2018stories\u2019 of Salesforce AI"},"content":{"rendered":"<p>Salesforce CEO Marc Benioff dismisses fears that AI will make his company obsolete, citing real-world customer successes.  He revealed that their AI agents are resolving 40% more customer queries without human intervention and reducing IT tickets by 40%. This demonstrates tangible returns from their &#8216;Agentic Enterprise&#8217; approach, not just hype.<\/p>","protected":false},"excerpt":{"rendered":"<p>Salesforce CEO Marc Benioff dismisses fears that AI will make his company obsolete, citing real-world customer successes. He revealed that their AI agents are resolving 40% more customer queries without human intervention and reducing IT tickets by 40%. This demonstrates tangible returns from their &#8216;Agentic Enterprise&#8217; approach, not just hype.<\/p>\n","protected":false},"author":0,"featured_media":104869,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/newsfortnite.com\/index.php\/wp-json\/wp\/v2\/posts\/104868"}],"collection":[{"href":"https:\/\/newsfortnite.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newsfortnite.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/newsfortnite.com\/index.php\/wp-json\/wp\/v2\/comments?post=104868"}],"version-history":[{"count":0,"href":"https:\/\/newsfortnite.com\/index.php\/wp-json\/wp\/v2\/posts\/104868\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newsfortnite.com\/index.php\/wp-json\/wp\/v2\/media\/104869"}],"wp:attachment":[{"href":"https:\/\/newsfortnite.com\/index.php\/wp-json\/wp\/v2\/media?parent=104868"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newsfortnite.com\/index.php\/wp-json\/wp\/v2\/categories?post=104868"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newsfortnite.com\/index.php\/wp-json\/wp\/v2\/tags?post=104868"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}