{"id":73292,"date":"2025-11-08T19:38:00","date_gmt":"2025-11-08T19:38:00","guid":{"rendered":"https:\/\/newsfortnite.com\/index.php\/2025\/11\/08\/microsoft-apologises-to-2-7-million-customers-admits-to-billing-error-offers-refund\/"},"modified":"2025-11-08T19:38:00","modified_gmt":"2025-11-08T19:38:00","slug":"microsoft-apologises-to-2-7-million-customers-admits-to-billing-error-offers-refund","status":"publish","type":"post","link":"https:\/\/newsfortnite.com\/index.php\/2025\/11\/08\/microsoft-apologises-to-2-7-million-customers-admits-to-billing-error-offers-refund\/","title":{"rendered":"Microsoft apologises to 2.7 million customers; admits to billing error, offers refund"},"content":{"rendered":"<p>Microsoft is offering refunds to eligible US subscribers of its Microsoft 365 service following allegations of misleading pricing for AI-enhanced plans. This move comes after Australian regulators sued the company for allegedly hiding a cheaper, non-AI option. Customers who renew after November 30, 2024, and switch to the Classic plan by December 31, 2025, will receive the price difference back, reflecting a commitment to clearer communication.<\/p>","protected":false},"excerpt":{"rendered":"<p>Microsoft is offering refunds to eligible US subscribers of its Microsoft 365 service following allegations of misleading pricing for AI-enhanced plans. This move comes after Australian regulators sued the company for allegedly hiding a cheaper, non-AI option. Customers who renew after November 30, 2024, and switch to the Classic plan by December 31, 2025, will&hellip;&nbsp;<a href=\"https:\/\/newsfortnite.com\/index.php\/2025\/11\/08\/microsoft-apologises-to-2-7-million-customers-admits-to-billing-error-offers-refund\/\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Microsoft apologises to 2.7 million customers; admits to billing error, offers refund<\/span><\/a><\/p>\n","protected":false},"author":0,"featured_media":73293,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/newsfortnite.com\/index.php\/wp-json\/wp\/v2\/posts\/73292"}],"collection":[{"href":"https:\/\/newsfortnite.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newsfortnite.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/newsfortnite.com\/index.php\/wp-json\/wp\/v2\/comments?post=73292"}],"version-history":[{"count":0,"href":"https:\/\/newsfortnite.com\/index.php\/wp-json\/wp\/v2\/posts\/73292\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newsfortnite.com\/index.php\/wp-json\/wp\/v2\/media\/73293"}],"wp:attachment":[{"href":"https:\/\/newsfortnite.com\/index.php\/wp-json\/wp\/v2\/media?parent=73292"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newsfortnite.com\/index.php\/wp-json\/wp\/v2\/categories?post=73292"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newsfortnite.com\/index.php\/wp-json\/wp\/v2\/tags?post=73292"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}